FAQ

General Information

Q1: What is SS Electronic and Gadgets?
  A: SS Electronic and Gadgets is a retail store based in Sialkot that sells a wide range of electronic items and gadgets, offering quality products at competitive prices.

Q2: Where are you located?
  A: We are located on Kashmir Road, near Bhati Autos, Sialkot.

Q3: How can I contact SS Electronic and Gadgets?
  A: You can reach us at 0306-8888076 or email us at SSelectronicandgadgets@gmail.com.

Products and Services

Q4: What products do you offer?
  A: We sell a variety of electronics and gadgets including:

  • Mobile accessories
     
  • Smart devices
     
  • Home electronics
     
  • Cables, chargers, speakers, headphones, and more
     

Q5: Do you sell original and branded products?
  A: Yes, we sell both branded and high-quality compatible products. We ensure all items are genuine or thoroughly tested for performance.

Q6: Do you provide warranty on products?
  A: Some products come with a manufacturer or store warranty. Please confirm warranty availability at the time of purchase.

Ordering and Delivery

Q7: How can I place an order?
  A: You can place your order by calling 0306-8888076 or emailing SSelectronicandgadgets@gmail.com. We also accept walk-in purchases at our store.

Q8: Do you offer delivery services?
  A: Yes, we offer delivery within Sialkot. Delivery charges may apply based on location and order size.

Q9: How long does delivery take?
  A: Delivery within Sialkot usually takes 1–2 working days, depending on your location and product availability.

Payments and Pricing

Q10: What payment methods do you accept?
  A: We accept cash on delivery, bank transfers, and cash payments at the store.

Q11: Are your prices negotiable?
  A: Our prices are competitive and fixed for most items, but we occasionally offer promotions and discounts.

Customer Support

Q12: What if I receive a faulty product?
  A: If you receive a defective or incorrect item, contact us immediately within 24 hours of receiving the product. We will arrange a replacement or refund as per our refund policy.

Q13: Can I return or exchange a product?
  A: Yes, returns and exchanges are accepted under certain conditions. Please refer to our refund and return policy for details.

Q14: Do you handle bulk or wholesale orders?
  A: Yes, we provide special pricing and service for bulk or wholesale purchases. Contact us directly to discuss your requirements.

For any additional questions or personalized support, please contact us at:

  • Phone: 0306-8888076
     
  • Email: SSelectronicandgadgets@gmail.com
     
  • Location: Kashmir Road, near Bhati Autos, Sialkot
     

We look forward to serving your electronic and gadget needs!